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Why haven't I received my joining instructions yet? - CITI
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Why haven’t I received my joining instructions yet?

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Once your payment has been made, due to the nature of course and examination registrations, we will manually process your registration and send you the joining instructions in due course. Our office hours are 9am to 5pm Monday to Friday.

In some situations emails are lost or go to SPAM folders, please make sure you check before getting in contact.

If you don’t receive this in two working days, you can get in touch with us by using the chat box at the bottom of the screen, or by emailing us on or calling us on +44 (0) 1908 283600