About Us - CITI
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WHO WE ARE

CITI is a renowned centre of expertise for organisations wanting to develop and enhance their project, programme and change management capability.

Clients work with us because our focus is on creating and enhancing the capability in their organisation to manage projects, programmes and strategic change effectively. CITI transfers skills, knowledge and expertise in ways that are effective in, and align with, their culture, their practices and their business.

We believe there is no one way; no ‘right’ way to create capability – to us each client is different.  And so to deliver what clients need – sustainable and beneficial change – over the past 30 years we have developed specialised approaches and techniques that facilitate personal capability development; support the implementation of organisational practices; and focus on the delivery of value from investments made in change initiatives.

This enables us to deliver solutions that are individually tailored to each client and it is this that sets us apart – we combine the practices of project and change management to support the creation of expertise within the organisation.

In essence, we develop the capability and talent available to organisations to deliver and embed change effectively which, in turn, improves their ability to compete and thrive.

OUR VISION AND MISSION

To be a thought leader, challenger, enabler and partner of choice for delivering valuable change within organisations and communities.

CITI enables and supports organisations and leaders to deliver valuable change through effective decision making and PPM to create and influence an ethical and sustainable future.

OUR APPROACH

CITI’s mission is to truly make a difference to an organisation’s ability to deliver and embed change. We do this by transferring our skills, knowledge and expertise in ways that are effective to a client’s culture, work practices and organisation.

To us each client is different and CITI is different, in that we combine the disciplines of project management and change in a way that supports the creation of expertise within each organisation. We cherish the uniqueness of each client and embrace their values with the objective of supporting them to evolve and innovate.

We also place great emphasis on integrity, clarity and expertise, with a collaborative approach that allows us to become a client’s trusted friend and business partner.

In fact, our clients welcome the way we challenge and encourage them, as they recognise our role is to be a supportive guide to allow them to manage change successfully.

OUR TEAM

CITI’s team comprises a broad scope of experienced individuals who are experts, pioneers and thought leaders in their field.

Our specialists have the appropriate experience and credibility to work with all levels: executive sponsors, senior stakeholders, experienced programme managers, senior project managers, change leaders, change agents, HR specialists, as well as those ‘new to the role’.

Indeed, we recognise that for change to be successful it is vital that individuals with different levels of seniority, authority and commitment work effectively together – our team has been carefully selected with this in mind.

We also understand the importance of multicultural approaches to change, and we benefit greatly from our shared experiences with our sister company in Cape Town South Africa, that trades as PiCubed.

Kay Sanders

Kay
Sanders

CEO
Lynne Thorne

Lynne Thorne

Business Development Director
Paul Ashton

Paul
Ashton

IT Director
Michelle Doolan

Michelle
Doolan

Account Director
Nick Dobson

Nick
Dobson

Principal Consultant
Hilary Small

Hilary
Small

Principal Consultant
Chris Ashton

Chris
Ashton

Online Support
Amanda Flynn

Amanda
Flynn

Accreditations Manager
Coral Blundell

Coral
Blundell

Operations Manager
Sarah Ironmonger

Sarah
Ironmonger

Finance and Business Support
Diana Adams

Diana
Adams

Client Relationship Manager
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