A major company in the financial services sector was faced with a significant challenge. Following a merger, it needed to ensure that senior managers understood the importance of their role and what they had to do to bring about the necessary change. These ‘sponsors’ came from two completely different cultures and had very different approaches to resolving the management of conflicting priorities. Working with senior managers (over 150) new ways of working were created and, where necessary, to change behaviours. This resulted in the effective resolution of many conflicts, changes to ownership of change and demonstrable changes to working practices.
Testimonials (hover to pause)
It was a brilliant course. I have been raving about it to others here in the office and now 2 people who weren’t going to go to a future one are arranging to attend. As a workstream leader on the project I was showing you, I have already been able to apply learning from the course to my work on this project. Thanks very much!
Senior managerA major UK university
The CITI event has been outstanding!… I have been bowled over by it and am going to make strong representation to the Board of Directors that it should be rolled out institutionally to all senior staff
Engineering ManagerRWE npower
Working with CITI has added significant value to our Company. Collectively adopting an innovative approach which has been embraced by all levels of our organisation; a project management framework has been introduced for outage management that continues to positively impact the business. The opportunity has changed cultures and behaviours, benefited our people and introduced consistent and workable processes.
Project managerNational Trust
I am certain that I was chosen for my latest very interesting project management role with the National Trust on the basis of being able to demonstrate the depth of knowledge and capability I had obtained from the Postgraduate Certificate Course.
Project manager practiceAVIVA
I attended the APM East of England ‘But in the real world…’ event presented by David MacLeod. Having received CITI project education in the past I have the highest regard for CITI and wanted to let you know that David was absolutely excellent, both in terms of content & style. I hope he realised just how well received his discussion was.
Finance BP to Technology, Royal Mail
I just wanted to give you some feedback on the PRINCE2 course I attended this week.
The trainer, Adrian, was absolutely fantastic and kept my interest for the whole of the 3 days and made the course relevant, interesting and enjoyable.
I will be recommending CITI to anyone at Royal Mail who is interested in the course.
Programme ManagerNational Air Traffic Services
Working with CITI gave us an improved plan; and left us in a better place to understand benefits, know when they are needed, and to deliver them for maximum impact and lowest programme risk.
Project EngineerHSBC Rail
The support for the course from both CITI and the university can only be described as exceptional! Having been out of education for nine or so years, I find this level of support very reassuring.
Group Change ManagementRoyal Bank of Scotland
What makes CITI so valuable is that they are true specialists in programme, project and change management and unlike generalist training or consulting providers, they really know what they are talking about. Combine their practical expertise with their partnership approach, flexibility and open-mindedness and you really get someone who is willing to focus on our specific RBS needs, developing solutions that exactly meet our requirements – delivered to the highest standard possible
Project managerFinancial Services
I wanted to say that the course you ran a few weeks ago was one of the best courses I have ever attended. The general consensus from colleagues within my organisation is that it was a breath of fresh air to be trained by somebody who had exuberance for the subject. You are the first trainer I’ve ever seen run across the room to the flip chart because one of the delegates made an interesting point.