About Us - CITI
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WHO WE ARE

CITI is a renowned centre of expertise for organisations wanting to develop and enhance their project, programme and change management capability.

Clients work with us because our focus is on creating and enhancing the capability in their organisation to manage projects, programmes and strategic change effectively. CITI transfers skills, knowledge and expertise in ways that are effective in, and align with, their culture, their practices and their business.

We believe there is no one way; no ‘right’ way to create capability – to us each client is different.  And so to deliver what clients need – sustainable and beneficial change – over the past 30 years we have developed specialised approaches and techniques that facilitate personal capability development; support the implementation of organisational practices; and focus on the delivery of value from investments made in change initiatives.

This enables us to deliver solutions that are individually tailored to each client and it is this that sets us apart – we combine the practices of project and change management to support the creation of expertise within the organisation.

In essence, we develop the capability and talent available to organisations to deliver and embed change effectively which, in turn, improves their ability to compete and thrive.

OUR APPROACH

CITI’s mission is to truly make a difference to an organisation’s ability to deliver and embed change. We do this by transferring our skills, knowledge and expertise in ways that are effective to a client’s culture, work practices and organisation.

To us each client is different and CITI is different, in that we combine the disciplines of project management and change in a way that supports the creation of expertise within each organisation. We cherish the uniqueness of each client and embrace their values with the objective of supporting them to evolve and innovate.

We also place great emphasis on integrity, clarity and expertise, with a collaborative approach that allows us to become a client’s trusted friend and business partner.

In fact, our clients welcome the way we challenge and encourage them, as they recognise our role is to be a supportive guide to allow them to manage change successfully.

OUR TEAM

CITI’s team comprises a broad scope of experienced individuals who are experts, pioneers and thought leaders in their field.

Our specialists have the appropriate experience and credibility to work with all levels: executive sponsors, senior stakeholders, experienced programme managers, senior project managers, change leaders, change agents, HR specialists, as well as those ‘new to the role’.

Indeed, we recognise that for change to be successful it is vital that individuals with different levels of seniority, authority and commitment work effectively together – our team has been carefully selected with this in mind.

Christopher Worsley

Christopher
Worsley

CEO
Jane Marshall-Nichols

Jane
Marshall-Nichols

COO
Caroline Moore

Caroline
Moore

Head of Learning Services
Richard Bateman

Richard
Bateman

National Account Director
Lisa Talifero

Lisa
Talifero

Managing Consultant
Nick Dobson

Nick
Dobson

Managing Consultant
Hilary Small

Hilary
Small

Managing Consultant
Patrick Boulter

Patrick
Boulter

Managing Consultant
Fiona Magee

Fiona
MaGee

Managing Consultant
Bakr Zade

Bakr
Zade

Managing Consultant
Kay Sanders

Kay
Sanders

Managing Consultant
Bernard Murray-Gates

Bernard
Murray-Gates

Managing Consultant
Graham Jennings

Graham
Jennings

Managing Consultant
Coral Blundell

Coral
Blundell

Course Delivery Manager
Sarah Ironmonger

Sarah
Ironmonger

Course Delivery Co-ordinator
Abbie Watson

Abbie
Watson

Digital Marketing Manager
Paul Ashton

Paul
Ashton

IT Manager