For managers and directors who need to ensure that the investment of a support office meets both the needs of senior managers, charged with maximising the value from the company’s project portfolio and programmes, and the needs of project and programme managers as they carry out their delivery responsibilities.

This course describes best practice, focusing on what makes a support office successful. Tools, techniques and approaches are compared and the factors that add value, to different types of organisations by different types of support offices, are explored in depth. Understanding of the principles of high value, and highly valued, project and programme support offices is gained, along with the knowledge of how to establish and run a support office most suitable to your organisation.